تفاصيل وظائف خدمة عملاء فى شركة VOIS

تفاصيل وظائف خدمة عملاء فى شركة VOIS

Customer Care Representative WFH for VOIS Egypt

Job Description
Customer Care Representative to deal with UK customers for Vodafone.
Identifying customers’ needs, clarify information, research every issue and providing solutions .
Build sustainable relationships and engage customers by taking the extra mile.
Frequently attend educational seminars to improve knowledge and performance level.
Meet personal/team qualitative and quantitative targets.

Benefits:
1 month online Training (Paid)
Work from home.
Annual balance.
Attractive salaries plus great bonus Schemes.
Laptop/PC provided with internet allowance
Social & Medical insurance.

Full-time:
Working days: 5 days and 2 days off.
9 Working hours including breaks (Rotational shifts).
The first 3 to 4 weeks will be online training from home (from 9 am to 5 pm).
After the training, you will work from the premises for a month and a half and after then you will start working from home again.

Job Requirements
Fluency in English is a must.
Strong phone and verbal communication skills along with active listening
Ability to multi-task, set priorities and manage time effectively
Flexibility to work in rotational shifts.
Ability to work easily and efficiently among a team
Egyptians only
Graduates only

Job Details
Education Level:
Bachelor’s Degree

Salary:
6830 To 7300 EGP Per Month, Attractive Performance Bonus
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