تفاصيل وظائف خدمة عملاء فى شركة INTELCIA

تفاصيل وظائف خدمة عملاء فى شركة INTELCIA

Customer Service Representative for INTELCIA

About us
Intelcia is a global player in outsourcing, which has supported its clients for 20 years combining talents, technologies, and processes to offer a tailor-made service and skills that meet international standards.

In order to allow its customers to focus on their challenges and core business, Intelcia offers a global offer on shore, near shore and offshore around a cluster of 4 main solutions: Multichannel CX Solutions, Business Processes, IT Solutions, and Innovative & Consulting Solutions.

Description
Providing technical support and helping with billing queries for customers in the United States of America.

Job Requirements
Fluency in English as you’ll be dealing with US customers ” Level upper intermediate B2 “
Graduates, Gap Year, Dropouts, and Undergrads ” with no attendance “
Flexibility with night and overnight shifts

Offer
Basic Salary 6600 EGP + 220 US Dollars KPIs
Social and Medical insurance
Paid training ” 14 Days “
5 working days ( 2 days off )
Rotational shifts ( morning, afternoon, and overnight )
9 working hours including a 1-hour break
Transportation provided to and from the site
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