تفاصيل وظائف خدمة عملاء فى شركة OPPO
تفاصيل وظائف خدمة عملاء فى شركة OPPO
Call Center Agent for OPPO Egypt
About us
OPPO is a Chinese consumer electronics and mobile communications company headquartered in Dongguan, Guangdong. Its major product lines include smartphones, smart devices, audio devices, power banks, and other electronic products. Oppo was registered in China in 2001 and launched in 2004. Since then, the company has expanded to 50 countries and has entered the Egyptian market since 2014.
Job Description
Handle all incoming/outgoing calls of the call center.
Handle and solve all inquiries, requests and complaints received via all channels available (phone, E-mail , Live Chat .)
Communicate with other departments all relevant customer inquiries if applicable.
Provide proper information to customers with complete and comprehensive understanding of OPPO products and services.
Keep up-to-date with all the services and products provided by OPPO.
Escalate problems, report suspected fraud and provides relevant feedback to the right channels.
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Job Requirements
Bachler degree.
Good English.
Proficiency in Microsoft Office and a typing speed of over 50 words per minute.
Patience, strong sense of service and responsibility.
Resilience under work pressure and smooth adaption to customer schedule.
Experience in call center services (preferred).
Fresh graduate are welcomed.
Maximum age is 28.
Job Details
Education Level:
Bachelor’s Degree
Salary:
Confidential
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