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Call Center Agent – Talaat Moustafa Group - منحة

Call Center Agent – Talaat Moustafa Group

Call Center Agent – Talaat Moustafa Group

Job Details
Experience Needed: 1 To 3 Years
Career Level: Entry Level (Junior Level / Fresh Grad)
Education Level: Bachelor’s Degree
Salary: 4000 To 6500 EGP Per Month, 1500
Job Categories: Customer Service/Support
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Job Description
Resolves customer complaints via phone or face to face.
Seizes opportunities to upsell products when they arise
Greets customers warmly and ascertains any problem they may have.
Advises on any information the customer may need.
Works with the customer service manager to ensure proper customer service is being delivered.
Resolves problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Coordinates with other departments to Solve Customers’ Complaints.
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Job Requirements
Bachelor’s Degree in any related field.
From 0-3 years of experience preferably in the real-estate field.
Excellent communication skills.
Males Only
Job location: New Capital or Madinaty
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