Sr. Content Reviewer with Arabic, Amazon
Sr. Content Reviewer with Arabic, Amazon
DESCRIPTION
Job summary
Become a key member of a team dedicated to the quality of advertising that, when done correctly, allows customers to discover new products they love and brands to find new customers too. Revenues generated from advertising allow us to decrease costs for our customers: save $20 when you buy a Kindle with ads customized for you. It’s a win for our customers, a win for our advertisers and a win for Amazon.
Amazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world leading products. We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities.
Our operations team is looking for highly motivated and talented candidates to participate in auditing/reviewing advertisements. The ideal candidate must demonstrate solid analytical & communication skills, attention to details and a commitment to excellence. In addition, the candidate must be proficient in written and verbal English & Arabic with strong interpersonal and problem-solving skills and should be flexible with working shifts (Morning, Afternoon, Evening and Holidays/Weekends).
Key responsibilities:
- Organic product Review
- Review relevance between search query and organic products based on Content Guidelines.
- Review content quality in websites, ad creative and videos based on Content Guidelines.
- Check the relevance with quality and accuracy in detail.
- Ability to work with data and evaluate trends/patterns.
- Recommend generic pattern to be translated into rules.
- Willingness to work with sensitive issues, including but not limited to those related with adult content, religious and philosophically issues.
- Training & Coaching
- Coordinating training & mentoring sessions
- Periodical review of work of new hires (with guidance of Supervisor) and providing on-going feedback in the initial training phase.
- Develop training material for the team and lead training and development for the team.
- Maintaining Updates & Documentation and Monitoring workflow
- Escalating questions/issues from the team regarding the process and cascading updates to the team.
- Give support to the training team in maintaining Training documents, Wiki pages, SOPs & any other documents.
- Preparing weekly process reports & sending these out to the different stakeholders.
- Monitoring workflow and re-assignment in the team & handling shift-issues, daily standups, updates and escalations.
What we offer:
- Shift working patterns
- Unlimited contract
- 5 weeks of vacation
- Public transport reimbursement
- Multi-sport card
- Meal Vouchers
- Employee referral program bonus
- Life insurance and pension plan
- Varying local discounts e. g. for canteens, cafes etc.
- Office with chill out areas, relax room and activities like football table, Play Station, VR
- Corporate events and team events
- Possible internal and/or international growth
- Appropriate training time is invested for role development
- Access to training tool and group meetings to keep updated
BASIC QUALIFICATIONS
- Bachelor degree and/or 6 months work experience.
- Familiarity with Excel.
- Fluency in Arabic language and English. Candidate should demonstrate language proficiency in all the following: verbal, writing, reading and comprehension.
PREFERRED QUALIFICATIONS - Good awareness of Arab culture and current affairs in order to identify items that are likely to be controversial to customers.
- Working knowledge of Microsoft Office Applications (Access, Excel, Power Point and Word) to maintain reports and metrics.
- Web search skills and knowledge of Wikipedia.
- Good data evaluation and mining skills
- Familiar with internet search tools
- Familiarity with online retail (e-commerce)
- Willingness to work with sensitive issues, including but not limited to: Adult content, Religious and philosophically sensitive issues.
- Ability to work in a diverse environment.
Apply Now
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