Arabic Speaking Account Manager – Nordic Staff
Arabic Speaking Account Manager – Nordic Staff
About the job
Nordic Staff has been retained to find a Arabic speaking Business Development professional to work with our client’s existing customer base.
The successful applicant will be a native level Arabic speaker with outstanding face to face and remote presentation skills and will need to be able to attend initial training in the USA.
The Business Development Associate for Arabic speaking clients is a full-time position that gives individuals an opportunity to apply their skills in a dynamic work environment while developing well-rounded competencies in vital products and services. As a member of the Contractor Development team, candidates will be introduced to the system and multi-faceted business processes.
The position provides a critical link between customers, sales, business development and management. It requires that one be a self-starter, able to work as part of a team and willing to assist with all of the day-to-day operations inherent to a rapidly growing organization.
The Job:
Specific duties and responsibilities include:
Proactively service and support clients
Deliver training on products via phone, web based and face-to-face meetings
Participate in the implementation of sales and marketing projects
Field incoming calls, handle contractor customer inquiries and troubleshoot problems
Assist with CRM and testing
Handle client account management functions, including invoicing and collections
Proactively analyse customer service processes and bring forth ideas for continuous improvement
Research and develop various resources and reference documents for clients
Support and participate in the organisation’s Continual Improvement Program
The Person:
Education
Bachelor’s degree from an accredited university or equivalent work experience
Knowledge and Skills:
Proficient computer skills in programs including, but not limited to, Word, Excel, PowerPoint
Native level Arabic – business level English
Demonstrated personal initiative
Proficient presentation skills
Solid analytical and problem-solving ability
Excellent customer service orientation
Desire to assume increasing levels of leadership responsibility
Ability to work on multiple tasks simultaneously
Excellent verbal and written communication skills
Strong organizational skills and attention to detail
Ability to work well in a fast-paced environment
Benefits:
100% company-paid monthly insurance premiums for employees and dependents Medical, Dental, Vision, and Life Insurance 4% pension scheme matching Long-Term & Short-Term Disability Coverage Holiday & Time Off 27 paid personal holidays (pro-rated first year) 12 paid holidays Monthly cell phone reimbursement Monthly reimbursement for Oyster card Team-building activities and events, including quarterly kick-off meetings and community volunteer day Matching charitable gift program Professional development & training opportunities Wellness Program: Focuses on community, financial, mental, nutrition, physical and social health Business casual, jeans allowed
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