تفاصيل خدمة عملاء فى Maadi plotting Center

تفاصيل خدمة عملاء فى Maadi plotting Center

Customer Service Agent for Maadi plotting Center

About us
We always provide our customers with high quality document services, covering a wide range of services, such as printing, copying, & scanning of all sizes for both mono and color: posters, brochures, business cards, presentations, reports, drawings, maps, & catalogs. We appreciate your time. We guarantee high quality and reasonable prices.

Job Description
The Customer success officer will own and manage customer relationships and ensure delivery of great service to clients.
Provide clients with the necessary external and internal support needed for the smooth and efficient running of their activities, to assure that all terms and conditions of contractual agreement are well coordinated.
Act as a single point of contact for the client and attends to customer issues promptly.
Keeps account information in relevant files and databases.
Handle & Follow clients through Emails, whatsapp & Mobile

Responsibilities:
Answer customers inquires.
Handel Customers requests
Ensure customer satisfaction
Follow up with previous requests

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Working conditions:
8 working hours including ½ hour break
6 working days/ shift system applied

Job Requirements
Bachelor’s degree, graduates only
Excellent communication and presentation skills.
Very Good Command of English language.
Good computer skills, internet search, e-mail, social media.
Excellent command of MS Office
Previous customer service experience is preferred.

Job Details
Education Level:
Not Specified

Salary:
4000 To 4500 EGP Per Month
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